Terms of Service

Sessions with Sumiyad Effective date: [Date]

Welcome to Sessions with Sumiyad. These Terms of Service outline the conditions under which our online therapy services are provided. By booking a session or purchasing a membership, you agree to these terms.

Services

We offer the following online therapy services:

Single Session

  • 60-minute online therapy session

  • 600 AED per session

  • Suitable for occasional support or one-off consultations

Monthly Sessions (Membership)

  • 1 session per month — 550 AED

  • Includes:

    • One 60-minute online session

    • Two check-ins via WhatsApp or email

    • Priority booking

    • Additional sessions available at a discounted member rate (15% off the standard single session fee)

Twice Monthly Sessions (Membership)

  • 2 sessions per month — 1,050 AED

  • Includes:

    • Two 60-minute online sessions

    • Two check-ins via WhatsApp or email

    • Priority booking

    • Additional sessions available at a discounted member rate (15% off the standard single session fee)

All sessions are conducted online via video conferencing.

Membership Terms

  • Memberships require a minimum 3-month commitment.

  • Membership benefits (check-ins, priority booking, member rate) apply only during the active membership period.

  • Members may book up to 3 additional sessions per month at the discounted member rate (15% off the standard single session fee).

  • Unused sessions do not roll over to the following month.

  • After the initial 3-month commitment, memberships continue on a month-to-month basis until cancelled in accordance with our Cancellation and Refund Policy.

Booking and Scheduling

  • Sessions are booked via our website or by contacting us directly.

  • All sessions are 60 minutes in duration and take place online.

  • Members receive priority when scheduling appointments.

  • It is your responsibility to ensure you have a stable internet connection and a private, quiet space for your session.

Payment Terms

  • All fees are quoted and payable in AED (United Arab Emirates Dirham).

  • Single sessions: Payment is due at the time of booking.

  • Memberships: Payment is due at the beginning of each monthly billing cycle.

  • Accepted payment methods will be displayed at the time of booking.

  • Prices are subject to change with 30 days' written notice to active clients and members.

Client Responsibilities

As a client, you agree to:

  • Attend scheduled sessions on time

  • Provide honest and accurate information relevant to your therapy

  • Give informed consent before beginning therapy

  • Communicate openly if you wish to change or end the therapeutic relationship

  • Respect the cancellation and rescheduling policies outlined in our Cancellation and Refund Policy

  • Ensure a private, safe environment for online sessions

Therapist Responsibilities

[Therapist Full Name] commits to:

  • Providing professional, ethical therapy services within their scope of practice

  • Maintaining confidentiality as outlined in our Privacy Policy

  • Continuing professional development and adhering to relevant professional standards

  • Communicating clearly about the therapeutic process, its benefits, and its limitations

  • Referring clients to other professionals when appropriate

Limitations of Liability

Please be aware that:

  • Therapy is not an emergency service. If you are in crisis or experiencing a mental health emergency, please contact your local emergency services or a crisis helpline immediately.

  • Therapy is not a substitute for medical treatment. We do not provide medical diagnoses or prescribe medication.

  • Outcomes are not guaranteed. Therapy is a collaborative process, and results depend on many factors including your engagement and commitment.

  • [Therapist Full Name] is not liable for any decisions you make based on discussions during therapy sessions.

Confidentiality

Everything discussed during therapy sessions is strictly confidential, with the following exceptions as required by law and professional ethics:

  • Risk of harm: If there is a serious and imminent risk of harm to yourself or others

  • Legal requirements: If disclosure is required by a court order or UAE law

  • Professional consultation: Anonymous consultation with professional supervisors for the purpose of improving your care

You will be informed if confidentiality needs to be breached, wherever possible.

Dispute Resolution

In the event of a disagreement or concern:

  1. We encourage you to raise any issues directly with [Therapist Full Name] so they can be resolved in good faith.

  2. If a resolution cannot be reached, the matter may be referred to an appropriate professional body or mediator.

  3. These Terms of Service are governed by and construed in accordance with the laws of the United Arab Emirates.

Changes to These Terms

We may update these Terms of Service from time to time. Active clients and members will be notified of material changes via email at least 14 days before they take effect.

Contact Us

If you have any questions about these Terms of Service, please contact us.